Privacy

To fulfil your order we collect only what we need: your name, mobile/WhatsApp number, delivery address, and order details. We use this to make and deliver your order and to update you about it. We don’t sell your information or share it beyond what’s needed to deliver to you.

If you order on this site, you sign in with your mobile number, verified by a one-time code sent by text message. Your account is just that number plus your name, delivery address, and order history — no passwords, no card details. If you choose to share your email address, we use it only to send you updates about your order — nothing else, no newsletters. This data is stored for us by Google Firebase (our service provider) on servers in India, and only we can see it; order-update emails are delivered for us by Resend.

If you keep “Send my order updates on WhatsApp” ticked at checkout, we send your order-status messages to your mobile number on WhatsApp. WhatsApp is provided by Meta, which processes your number to deliver these messages. You can opt out at any time — untick the box on your next order, or just tell us on WhatsApp or email and we’ll stop.

Payments happen directly over UPI, from your UPI app to ours — we don’t collect or store payment-card or bank data. We keep order records only as long as needed for the order and for basic bookkeeping, and you can ask us to delete your details at florushbyrash@gmail.com.

Florush is meant for adult customers; we don’t knowingly collect information from children. Questions about your data: florushbyrash@gmail.com.